Candidate FAQ's - Answers to frequently asked questions
- FAQ - What documents do I need to complete my DBS check?
- FAQ - What if I don’t have a UK passport?
- FAQ - Will an alert show on a credit check?
- FAQ - Will a credit check effect my credit score?
- FAQ - Can you send my DBS Certificate?
- FAQ - I have added all the information but it is still saying there are gaps in my work history?
- FAQ - Why do you need my payslips to confirm my employment?
- FAQ - I'm waiting for my National Insurance number to come through, what can I do in the meantime?
- FAQ - Will an FCA check show if I have ever had any regulatory action taken against me?
- FAQ - Why do you need my bank statements to confirm my work history?
- FAQ - The email address for my previous employer won't work, what can I do?
- FAQ - What happens if I have a criminal record?
- FAQ - Who is iCover?
- FAQ - Can I use my birth certificate to complete a Right to Work check?
- FAQ - What if my UK passport has expired?
- FAQ - What can I do if my previous employer is no longer trading and can't provide a reference?
- FAQ - What if my institution doesn’t appear when I search for it?
- FAQ - Why do you need my personal email address?
- FAQ - Can I use a Biometric Residency Permit for my Right to work check?
- FAQ - What is an FCA check?