Candidate FAQ's - Answers to frequently asked questions
- FAQ - How can I upload my employment documents?
- FAQ - What can I do if my previous employer is no longer trading and can't provide a reference?
- FAQ - Will I get a BPSS Certificate?
- FAQ - What self-employment documents can I use?
- FAQ - The email address for my previous employer won't work, what can I do?
- FAQ - The link has expired and I can’t move forwards with my screening, what can I do?
- FAQ - Do I get a copy of my DBS Certificate?
- FAQ - Why do you need my personal email address?
- FAQ - Who is iCover?
- FAQ - How do I know when my screening is complete?
- FAQ - Who verifies my qualification?
- FAQ - I’ve completed the online screening form – what happens next?
- FAQ - I thought I had completed the Online Screening Form but I’m still getting reminder emails, why is this?
- FAQ - Is Instant Employment Verification safe?
- FAQ - I have points on my driving license, will this show on my screening report?
- FAQ - I haven't filed this year's self-assessment tax return yet, how can I confirm my work history?
- FAQ - I'm having problems uploading photos for my ID check, what can I do?
- FAQ - I don’t have any evidence of my self-employment, what can I provide instead?
- FAQ - I have changed my name. How can I proceed with the Online Screening form?
- FAQ - My documents keep getting rejected because my in-date passport has my former name on it. How do I proceed with the form?