FAQ - What is a character reference

A character reference is a letter or statement written by someone who knows the candidate personally and can speak of their abilities and character. 

Unlike a 'professional reference', this statement will come from someone other than a previous employer or co-worker. 

The idea is to hear from someone that can attest to a candidate's personality, character, nature and abilities outside the workplace, equipping the recruiter with a fuller understanding of who the candidate is. 

Character references must be provided by someone who has personally known the candidate for over 2 years. This can be anyone, as long as they are not:

• A previous employer, co-worker or employee 
• In, or have been in a relationship with the candidate
• Are related to the candidate biologically or through marriage